FAQs

Please

• Keep your hat on when entering a ger, if you are wearing one, but lift it as a sign of greeting
• Receive things with the right hand or both hands and ensure that your sleeves are rolled down
• Ensure you remove your gloves when shaking hands, if you are wearing them
• Walk round inside the ger in a clockwise direction
• Receive food, a gift or anything similar from a Mongolian with both hands or with the right hand supported at the wrist or elbow
• Take at least a sip or nibble of the delicacies offered
  pick up things with an open hand, with your palm facing upwards
• Grab the hand of a Mongolian if you have accidentally kicked their feet sit with your feet underneath you of cross-legged
• Leave a small gift, other than money, for your hosts

Please don’t

• Let a post or fence come between you if you are walking with Mongolians
• Whistle inside a ger or house
• Let your feet point in the direction of the altar (which will be in the north side) when sitting in a ger
• Let people walk over your outstretched legs
• Tread on the threshold of the ger when you walk over it
• Lean against a support column furniture or wall of the ger
• Stamp out a fire or put water or any rubbish on it; fire is sacred
• Walk in front of an older person
• Turn your back to the altar and religious objects at the back of the ger
• Have long conversations in your own language in front of hosts who don't understand it
• Point a knife in the direction of anyone
• Pass anything to a Mongolian with just two fingers
• Take food from a plate with your left hand

WHEN IS THE BEST TIME TO TRAVEL TO MONGOLIA

Between May to September is the best season. May is a little bit windy, but the foliage is by now turning green and animals graze peacefully with their young- a sure sign that the Mongolians have successfully passed another harsh winter. June, July and August are peak season. July and August are also the wettest months of the year, but be assured, our climate is such that you will still have many sunny days at this time. The Mongolian winter is cold, but, if you would like to travel to Mongolia for winter you can enjoy dog sledding tour and many interesting winter events such as Ice festival, Camel festival and Golden eagle festivals.

HOW TO BOOK MY TRIP

In order to confirm your place on a tour you will need to return a completed booking form with a deposit of US $200 per person. On receipt of your deposit, we will send you confirmation of your booking along with details for the payment of the balance. The booking will not be accepted and no contract raised until the deposit is received. The balance is due 8 weeks prior to the departure date. If you are booking within the 8 weeks of the tour start date, then full payment is required at time of booking. If the balance is not paid by the due date, Zuuttravel will treat the booking as cancelled and apply the cancellation charges as detailed below. The Company will not accept responsibility for any monies sent by post. Payment can be made by bank transfer, international money transfer services or VISA and MasterCard.

WHAT CONDITIONS ARE THE ROAD IN?

Mongolia is a large and untouched country and many of the roads you will be traveling on are not paved, main roads is paved between the provinces. The journeys will often be real wild exploring adventures through vast natural landscape.

CAN I USE CREDIT CARD?

The credit card is widely acceptable in Ulaanbaatar. In the countryside, USD and Euros can be exchanged in banks and are accepted in some touristic service organizations (low rate!). It is wise you exchange some money before leaving Ulaanbaatar.

WHERE CAN I EXCHANGE MONEY

Please note that many banks in Mongolia, as well as most hotels, are typically willing to exchange your currency. However, it's essential to be aware that people and banks may not accept currency that is old, scratched, or severely worn out. So, ensure your bills are in good condition before attempting any currency exchange.

DO I NEED VACCINATION

No vaccinations are required.

HOW IS THE WATER SAFE TO DRINK

The tap water in the cities is safe to drink, but bottled is recommended. We will supply bottled

 water during your trip.